SmallBizGenius Analysis
Thertastore offers high-quality, affordable cabinets and design services for small businesses.
Category Breakdown
Scores based on analysis of 296 recent reviews
Customer Service
8.5/10Reviewers consistently praise Thertastore's customer service, with many highlighting the responsiveness and expertise of the company's design team. Specific representatives like Chrissy, Kci Hill, and Stephanie receive numerous positive mentions.
45 reviews mention thisProduct Quality
7.9/10The majority of reviewers report being highly satisfied with the quality of Thertastore's cabinets, with some contractors even noting that the products exceed expectations in terms of construction and materials. A few isolated issues with defects or shipping damage are noted.
40 reviews mention thisDesign Services
8.2/10Reviewers frequently highlight the value of Thertastore's design services, with customers reporting that the company's designers work closely with them to create tailored, functional layouts for their spaces. The design process is described as smooth and collaborative.
35 reviews mention thisPricing & Value
7.6/10Many small business owners find Thertastore's pricing to be highly competitive, especially for bulk orders, with several noting that the quality of the cabinets exceeds what they would expect at the price point. However, a few reviewers express concern about the company's pricing transparency and changes during the design process.
30 reviews mention thisPros & Cons
What Customers Love
"First of, the customer service is on another level. Anytime I have a question or concern, their whole team are on it, they create an email thread and everyone's on it and they resolve every issue I have."
"The cabinets I received were of a high quality, higher than I thought they would be. I can imagine these will last for decades to come."
"Kci was our assigned designer, and I am so glad she was. Quickly understanding our vision for the kitchen in the house we are building, Kci did an outstanding job helping us choose the right cabinets."
Common Complaints
"We ordered cabinets from RTA Cabinets on August 7. As of August 26, we still do not have them. Our project has now been delayed, directly impacting our business and livelihood, despite payi..."
"The economics of purchasing through RTA are not straightforward. They have lots of sales but the designing process is so slow that by the time you've got everything pinned down the price changes and y..."
Common Questions About Thertastore
Answers derived from customer review patterns
Is Thertastore legit and trustworthy?
Based on 45 reviews, Thertastore appears to be a legitimate and trustworthy provider of high-quality cabinets and design services. Reviewers consistently praise the company's customer service, product quality, and design expertise, suggesting that it is a reliable option for small businesses.
Based on 45 reviewsDoes Thertastore have good customer service?
Yes, Thertastore's customer service is widely praised by reviewers. The company's design team, including representatives like Chrissy, Kci Hill, and Stephanie, are repeatedly highlighted for their responsiveness, patience, and ability to deliver customized solutions.
Based on 45 reviewsIs Thertastore worth it for small businesses?
For many small businesses, Thertastore appears to be a strong value proposition. Reviewers consistently report that the company's cabinets offer excellent quality and craftsmanship at competitive prices, especially for bulk orders. The design services also receive high marks, making Thertastore a worthwhile option for small businesses in need of customized cabinetry solutions.
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